1. Why and how we use cookies

By using the Roadking Portal website you’re confirming that you’re happy to accept our use of cookies. Here you can find out more about how we use them. If you are concerned about cookies, it is important that you read about and understand their usage. They are very important to the working of this website as they are involved in the user functionality.

What are cookies?

Cookies are small, harmless files placed on your computer’s hard drive or in your browser memory when you visit a website.

What do cookies do?

Cookies help to make the interaction between users and websites faster and easier. For example, they can remember your login details or information you supply as you set up your user account. What cookies don't do is store any personal or confidential information about you.

Are cookies safe?

Yes, cookies are harmless text files. They can’t look into your computer or read any personal information or other material on your hard drive. Cookies can’t carry viruses or install anything harmful on your computer.

Why should I keep cookies switched on?

We advise you to keep cookies active during your visits to our website because parts of the site rely on them to work properly. For example, you won’t be able to sign in to your account if cookies are disabled.

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2. Types of cookie we use

Like most large websites, Roadking Portal uses session cookies and persistent cookies. Neither session cookies nor persistent cookies collect any personally identifiable information.

Session cookies

We use session cookies, which last only for the duration of your visit (your 'session') and are deleted when you close your browser. These simply enable us to identify that the same person is moving from page to page.

Persistent cookies

We use certain cookies that are persistent, meaning that they last beyond your session. Persistent cookies help our website remember you as a user each time you use the same computer to revisit us.

Third party cookies

As well as using cookies from our advertising partners, from time to time we may also embed external content from other third party websites within our website. These include sites such as Facebook and Twitter, whose cookie usage policy you can view on their own websites.

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3. Turning cookies on or off

You have a number of options when it comes to receiving cookies. You can set your browser either to reject all cookies, to allow only ‘trusted’ sites to send them, or to accept only those cookies from websites you are currently using.
We recommend that you don’t block all cookies because parts of our website rely on them to work properly. If you prefer not to receive cookies then you won't be able to set up a user account or use some of the services we offer because both rely on cookies to function effectively.

The New Hollies Limited, Trading as Roadking.
Company Number: 07477525
Address; The New Hollies, Watling St, Four Crosses, Cannock, WS11 1SB
This privacy policy will explain how our company uses the personal data we collect from you when you use our websites.
Personal identification information (Name, email address, phone number, etc).
Vehicle identification information (registration number)

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How do we collect your data? You directly provide Roadking with most of the data we collect. We collect data and process data when you register your account & when you make a booking.

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How do we store your data?

Roadking securely stores your data in our secure databases.
Roadking will keep your Names, Email Address, Telephone Number, Vehicle Information until you request otherwise. We will permenantly delete your data from all of our databases for all Roadking services upon request.

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Marketing

Roadking would like to send you information about products and services of ours that we think you might like.
If you have agreed to receive marketing, you may always opt out at a later date.
You have the right at any time to stop Roadking from contacting you for marketing purposes.

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What are your data protection rights?

Roadking would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request Roadking for copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that Roadking correct any information you believe is inaccurate. You also have the right to request Roadking to complete the information you believe is incomplete.
The right to erasure – You have the right to request that Roadking erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that Roadking restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to Roadking’s processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that Roadking transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email:
Call us at: 0333 023 5360
Or write to us: admin@roadkingcafe.co.uk

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Privacy policies of other websites

The Roadking websites may contain links to other websites. Our privacy policy applies only to our websites, so if you click on a link to another website, you should read their privacy policy.

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Changes to our privacy policy

Roadking keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 06 April 2020.

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How to contact us

If you have any questions about Roadking’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.
Email us at: admin@roadkingcafe.co.uk
Call us: 0333 023 5360
Or write to us at: The New Hollies, Watling St, Four Crosses, Cannock, WS11 1SB

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How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Roadking has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.

Have you forgotten your password? Not to worry, we will send you an email with a code, just supply us with the email address you registered with.

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